Shipping policy
Processing Time
Each piece is handmade with care. Orders are processed and shipped within 1–2 business days. If a piece requires additional preparation time, we'll reach out to let you know.
Shipping Rates & Delivery
We currently ship within the United States only.
Standard Shipping — FREE
Estimated delivery: 3–5 business days
Express Shipping — $15
Estimated delivery: 1–2 business days
Delivery times are estimates and may vary depending on the carrier and destination.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's journey.
Packaging
Because our pieces are one-of-a-kind, we take extra care to package each item securely to ensure it arrives safely.
Lost or Damaged Packages
If your package is marked as delivered but you haven't received it, please check with household members, neighbors, and the carrier first. If you're still unable to locate it, contact us and we'll help however we can.
If your item arrives damaged, please contact us within 3 days of delivery with photos of the item and packaging so we can review the issue and work with you toward a resolution.